When making a claim for Motor insurance, you should have the following information and documents on hand:
  • Duly filled and signed claim form & satisfaction voucher
  •  Registration Certificate (RC)
  •  Driving license of the person driving at the time of the accident
  •  Policy Copy, original repair estimate, repair invoice
  •  Payment receipt for non-cashless claims
  • Original repair invoice
  •  KYC documents for amount more than 1 lakh (PAN card, 2 passport size photo, residence proof)
  •  Form 35 & original NOC from financer in case of total loss where payment is made to insured
  • A copy of police FIR/panchnama is required for TP injury/death/property damage
  • Sale deed / Delivery note / Form 29 and 30/ transferred RC Copy in 'Used Car' cases
  • Additional documents required for commercial vehicles:
       1) Spot survey 2) Load challan 3) Fitness certificate 4) Route permit